SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgethighontech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgethighontech.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool chohol, for Samsung gel and 50 pidyshov already! Dyayuyu Z
The Product is Great but the shipping was very slow, more than 2 months more than 1 month from the estimated shipping.
The case has arrived, it looks chic for money to help the best option, although a little bit of button side squeezing)
This is my favorite case. I take it not for the first time! Super!
Cover for garniy
I came to the phone, it was convenient to hold it in my hand, not loud, as long as enough, X.
I call it the 2nd time, ~ 1 year passed with the first cover. Satisfied with the choice.
Comes of good quality is perfect recommended
In Ukraine, the priyshov for the Ministry of Human Rights, and if you marvel at the village of Tori, then even shvidko (Mabut through the blockade from the side of the Polish). Everything is solved by the inventory. Goods for the Whiglyad akisny.
Good quality, gives a better image to the phone... Thank you...
excellent great case i ve brought the same one before more than year.
I arrived very fast!! Good product and it is noticeable that it is of quality
very nice product! highly recommended! Great value for money. look solid
Strong. Safe perfect machine good quality
Arată bine husa,ce ma deranjează, partea cu butoanele se apasa greu dar pentru cât a costat,merită.
Nice case
Very niceA71
Second time attempting to order the item, first time it arrived in the wrong size probably due to an error on my part. Second time it sadly arrived with a crack across the case. Hoping to receive a refund and to attempt to order the item for hopefully the last time to be able to properly use it Case feels nice to hold and looks sleek, ring feels well attached.
Medium quality enough to protect my cel, I keep it to measure
The same products in the visual came. Good quality. I am satisfied. Thanks
I jam another time! All Super
Good Product Solid & Like
I recommend, the delivery was very fast and the product is in line with the images.
Thank you, it arrived very quickly, the same as in the description, everything is suitable, I recommend
superŕŕrrrrrrrrrrrŕrrrrrrrŕrrrrrrrrr lovetttttttttrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr