SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgethighontech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgethighontech.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was placed on November 8, 23, and the delivery was completed on January 3, 24. The design is pretty and very sturdy. It takes too long to go crazy….
Quality at this price is really good! The buttons are all well pressed and sturdy. It's cheap, so if it's discolored, it's like living again. I ordered on the 15th and received it on the 25th.
I love it. I love it.
I did it with another case:-) Full satisfaction for the price!! Oh, you can do it.
i’m surprised that there was a gap between the phone and back of the case, any polaroids/photos i put in the back or the phone moves around (i understand it’s bc the camera sticks out). but other than that, a decent case!
Very good case, it has an average shipping time to the shoal of mexico
It was a month later than the delivery date, but it was not loose and the button was pressed well, but it was mixed in the case. Long standing
Sturdy and good grip
It took a month,,,,, so pretty ~!✌️✌️ If you think about whether to live now, you have to consider a month. Come on.It's cheap, so Chan!!! Good (button is also well pressed)
It's a real dog, but I don't recommend anyone with a sticker.
Arriving sooner than expected
I like it very much. The button is also pressed well and the grip is good.❤
I'm going to get 100 won for a wat, but I think it's a little bit.
It is very beautiful, good material
Oh, I like Jell-o among the Ali cases I bought so far! It's a little big, but it also has a good grip and protects your cell phone. The case I wanted
super cute i love
Space loose in pretty dedudu Good grip
This cuckoo
Just a basic transparent case.
I came about two weeks later than the expected delivery period, but it was the same as the picture, and it was transparent and turned over. I am satisfied with this price because there are no people.It's hard to live.
It takes a little longer than expected but it arrived well and it is good
There are not many iPhone 12 mini cases in Ku *… I like it because I like it in Ali>
More hoarey and good.
Feel like floating behind the button well pressed!!
8.25 payment 9.1 delivery completed. Good condition!! Very good cost