SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgethighontech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgethighontech.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful design as the image, recommended, fast shipping.
Waited 4 weeks and the purchase did not upset. The print is slightly cut at the camera cut, but not critical. I recommend for purchase
Shvidka obʼEdnan, came for two tizhni for a new day. Case for garnit and crushings, I recommend it to chew
I expected the color to look a little bit more blue as in the picture, but I still like it as it looks, I arrive very fast, the material looks very good, I am very satisfied, for the price and for what came to me
Nice case
The case is good, beautiful, original. Very nice. Thanks to the seller.
The delivery was so quick, well received.good
Its too good in quality.. product is as expected .. satisfied review
It takes me a long time to arrive, however I can say that if I arrive well packed it looks quite good and feels good quality the drawing it has looks very well made, it takes me about 1 month to arrive if not a little longer.
Bomb) if it was possible to supply more, I would put)
The drawing is clear, there are no scratches and there are no minuses in general, I approached the phone just, thank you.
I love it, just like in the photo and it arrived before the indicated date.
The cover quality was good but it’s free shipping and the rider charge 200rs extra
It is GREAT!!!
Good impression. Only maybe in the lens it is a bit crooked but for the price everything is fine. Very nice and it remains as is. Arrived a month before the estimated date. 3 weeks
Tal cual!
good
Arrived in the indicated time, they were pending my comments. Very cute and good quality.
Love the case!! (The letters are normally written it’s moved a bit because of flash)
Very good product, arrived earlier than expected and is also identical to the 10/10 image
Very pretty, as they are in the pictures. The shipment was super fast, earlier than planned.
The item arrived 2 weeks late. Apparently loading at the border due to the excitement of the 11.11. The case fits well for iPhone 11.
Just amazing customs chargerd more than the package ♥️♥️
10/10 the quality is good, it looks exactly like the picture and the quality is pretty good. I would totally recommend this case.
It is beautiful Super I recommend it and it arrived in 3 weeks but it is worth the truth